Detect problems before anyone notices
Receive alerts when a device stops responding, exceeds the set limits or behaves abnormally, and follow each incident through to resolution from a single platform.
Incidents 2
Real time
- CriticalHVAC · Floor 2 out of hours
- WarningConsumption 14% above target
- ResolvedTemperature stabilised
From alert to solution, without losing track
Detect, prioritise and resolve your buildings' problems from the same environment.
Detect
Identify offline equipment, low batteries, abnormal consumption, or temperature and air quality conditions outside the set values.
Prioritise
Classify alerts by severity so you deal with the urgent ones first.
Diagnose
Check the equipment's status, data and history to make an initial remote diagnosis before sending out the technical team.
Incidents open and close on their own
Alerts can notify the responsible team and automatically open an incident with the information needed to act. When the condition returns to normal, the system can also close it without manual intervention.
Every incident, in its place
Locate the affected equipment on the building's floor plan and access the information you need to review the problem.
Alerts reach your tools
Send alerts and data from edalsoBMS via API or webhook to your maintenance tool or to other management systems. And, from Flows, create incidents when the conditions you define are met.
Explore the other features
Respond sooner to what happens in your buildings
Tell us which equipment and systems you want to keep an eye on. We'll show you how to set up alerts and incidents in edalsoBMS to detect problems in time and resolve them with fewer site visits.
Frequently asked questions
What kinds of problems does edalsoBMS detect?
Offline equipment, low batteries, abnormal consumption and temperature or air quality conditions outside the set values, among others.
Do alerts have severity levels?
Yes. Alerts are classified by severity so you can deal with the urgent ones first.
Can I find out what is happening before sending a technician?
Yes. You check the equipment's status, data and history to make an initial remote diagnosis before sending out the technical team.
Do incidents close on their own?
They can. Alerts notify the responsible team and automatically open an incident; when the condition returns to normal, the system can also close it without manual intervention.
Can I send alerts to my maintenance tool?
Yes. Alerts and data from edalsoBMS can be sent via API or webhook to your maintenance tool or to other management systems.